At your initial assessment, the assessor will ask you when you want to start classes. Most of the time you can start a class at the time you have requested, but sometimes you will need to wait.
Please wait for someone to contact you about your class. When your start time has been confirmed you will get a phone call and be given a welcome letter explaining your class details.
If you want to change classes or stop classes you should talk with reception and your trainer.
If you can’t come to class because you are sick or have an appointment, always let reception or your trainer know.
You should also tell reception or your trainer if you change your address or phone number.