From Barriers to Breakthroughs with NSF: Majed’s SEE Success Story.

“NSF and SEE program have helped me learn a lot. I can read step-by-step instructions now and fill out paper forms by myself. I am not afraid of long sentences anymore.” 

After spending 33 years building a life in Australia and running his own concrete business, Majed faced a major challenge when an economic downturn left him with only one job over an eight-month period. Realising it was time for a career change, Majed began looking into a more stable industry. 

Majed recognised that his limited language, literacy, numeracy, and digital (LLND) skills were the major barriers to transitioning into a new industry. 

The Tailored SEE Support System 

Encouraged by a friend, Majed enrolled in the Skills for Education and Employment (SEE) Program at Navitas Skilled Futures (NSF) Bankstown college.  

The SEE Program is funded by the Australian Government Department of Employment and Workplace Relations.  

On his first day, Majed was nervous about returning to study after so many years but was equally excited to take the first step. He was determined to improve his English reading and writing skills and work towards his goal of becoming an Airport Security Officer. Majed remained committed to his studies and attended classes consistently.  

To support his career goals, the NSF staff created a personalised learning approach. While Majed’s trainer focused on developing his reading and writing skills, the support team created practical learning activities to help him understand airport signage, security terminology, and digital systems. 

 Through the SEE program, Majed learned how to: 

• Use a computer and access online services. 
• Read and understand airport signs and security-related terminology. 
• Complete forms and reports independently. 
• Follow workplace safety and security procedures. 
• Communicate more clearly and confidently in professional settings. 

Reflecting on his experience, Majed shared, “NSF and SEE program have helped me learn a lot. I can read step-by-step instructions now and fill out paper forms by myself. I am not afraid of long sentences anymore. I also learned how to turn a computer on and type on the computer, and open online services.” 

Praising the wrap-around support from NSF staff, Majed shared that while writing reports and navigating software initially felt like a daunting task, the additional learning exercises from his teacher and the practical guidance from the support team made him feel supported throughout his learning journey.  

 A Significant Milestone 

Majed’s hard work has led to a major achievement, as he successfully passed the enrolment requirements for formal security qualifications. He has now started a professional security training course on weekends while continuing to attend NSF during the week to further strengthen his LLND skills. 

 “I am happy to study security on weekends and English on weekdays. I want to work at the airport as a Security Officer and start my own security business in the future.” 

Impact of the SEE Program 

The SEE Program has helped Majed build the confidence, literacy, and digital skills needed to pursue a new career pathway. Having started with no digital skills and difficulties with written communication, Majed is now actively training for a role in the security industry and working towards long-term employment and business ownership. 

His journey demonstrates how targeted support, practical learning and determination can help participants overcome barriers and create new opportunities. 

The Skills for Education and Employment (SEE) Program is funded by the Australian Government Department of Employment and Workplace Relations. For those seeking language, literacy, numeracy, and digital skills through the SEE Program, call Navitas Skilled Futures on 1300 798 111. 

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