Workplace Skills 2
BSB20120 Certificate II in Workplace Skills
Develop practical skills for real workplaces with BSB20120 Certificate II in Workplace Skills and build confidence for entry-level business roles, apprenticeships or further study.
What you will learn
- Improve teamwork skills.
- Use digital tools safely.
- Communicate clearly at work.
- Plan and complete tasks.
- Solve everyday problems.
- Build confidence for employment or study.
What units you will enrol in
| Unit | Title | Skill |
|---|---|---|
| BSBCMM211 | Apply communication skills | Core 1 |
| BSBOPS201 | Work effectively in business environments | Core 2 |
| BSBPEF202 | Plan and apply time management | Core 3 |
| BSBSUS211 | Participate in sustainable work practices | Core 4 |
| BSBWHS211 | Contribute to the health and safety of self and others | Core 5 |
|
Electives 1-5 |
Five elective units will be selected based on the learner’s goals, existing skills and support needs, including reading, writing, oral communication, digital or numeracy skills development. A personalised training plan, with details of electives offered, will be discussed with each student before enrolment.
Electives are selected according to the qualification’s packaging rules. See - BSB20120 Qualification details | Various including working with others |
Is this course for you?
- You want to start working in office jobs in a broad range of businesses or industries.
- You are new to the workforce and want basic skills.
- You like hands-on learning with supervision, or you are interested in the optional work experience arranged by NSF.
- You want to use computers and improve your job confidence.
- No entry requirements
Course dates and study options
Locations
NSW, VIC, ACT
Schedule
• Morning, Afternoon, Evening, Saturday
• Onsite or online options
Start date
Start any month
Cost
FREE
(eligibility criteria apply)
Achieving a qualification
To receive Certificate II in Workplace skills, you must successfully complete assessments in 5 core and 5 elective units of competency.
A Statement of Attainment will be awarded for successfully completed units of competency.
For success, we recommend you:
- Attend classes regularly,
- Complete coursework, and
- Do some extra study outside class.
Common Workplace Skills questions
1. What will I learn in the Workplace Skills 2 course?
You will learn Workplace skills in a range of areas relevant to entry level job roles. You will also learn about working life in Australia and how to find a job.
2. How do I enrol in the Workplace Skills 2 course?
You can register online now by completing our SEE enquiry form below. If you would like to talk to someone if your own language, contact us by phone on 1300 798 111.
3. How do I start the Workplace Skills 2 course with NSF?
You will have a short test to find your level of LLND skills (language, literacy, numeracy and digital), meet our friendly team, and plan your pathway.
4. How long will each unit take to complete?
Most units take 80-100 hours to complete – this includes additional support. For example, students without knowledge of Australian workplaces, or students who need support with reading, writing, numeracy and digital skills, or with the English language, may need additional time or tuition.
Fastest – If you already have the skills, knowledge and competency, you could enrol for RPL (Recognition of Prior Learning), submit your portfolio and complete gap assessment tasks if needed.
5. How long will the course take to complete?
Usually this qualification takes about 6-12 months to complete. Students without knowledge of Australian workplaces, or students who need support with reading, writing, numeracy and digital skills, or with the English language, may require longer than this to gain the knowledge and skills required to pass.
Fastest – If you already have the knowledge, skills and competency, you could enrol for RPL (Recognition of Prior Learning) for some or all of the units, submit your portfolio and complete gap assessment tasks if needed.
6. Will I get a certificate after completing the course?
Successful students will get a nationally accredited certificate or statement.
7. Where can I study the BSB20120 Certificate II in Workplace Skills with NSF?
We have colleges in Sydney, Melbourne & Canberra, or you can study online. You can find a full list of our Australian campus locations on our colleges page.
8. How much does the BSB20120 Certificate II in Workplace Skills cost?
You may be eligible for free AMEP Classes or the free SEE Program.
Enquire now
You can now enrol directly in SEE with Navitas Skilled Futures without a referral.